Setting up my account
How do I set up my Civic Wallet ID?
Why can't I create an ETH wallet right now?
Why can’t I find the Civic Wallet app in the app store?
Who can use Civic Wallet?
Where can I download Civic Wallet?
Can I use my Civic Secure Identity App ID with Civic Wallet?
Managing my account
How do I enable Google Drive backup of my account?
How do I update my personal details?
What if I cannot remember my passcode?
How do I recover my Civic Wallet from backup?
Why is my account in review?
Why is my account blocked?
Sending & Receiving Funds
How do I receive or transfer funds to my wallet?
What is the Scan button for?
How can I add funds to my Civic Wallet?
How do I send funds from my wallet?
I found an unauthorized transaction on my account
Can I cancel a transaction?
Privacy & Security
How can I make my Civic Wallet more secure?
What is Coincover and why does Civic use it?
How do I report a security vulnerability to Civic?
What do you do to keep my Civic Wallet secure?
Why don’t I get my own private key?
What should I do if my phone gets lost or stolen?
How do I invite my friends?
When and how will I receive my rewards?
Why should I use Civic Wallet?