Why should I use Civic Wallet?
Who can use Civic Wallet?
Where can I download Civic Wallet?
Can I use my Civic Secure Identity App ID with Civic Wallet?
How do I setup my Civic Wallet ID?
Why do I need to verify my identity to create a Civic Wallet account?
What documents can I use for verification?
Why did I fail identity verification?
Why is my account in review?
Why is my account blocked?
What is Wyre Payments, Inc.?
What are the fees on Civic Wallet?
How can I add funds to Civic Wallet?
How do I connect to my bank account?
Why can't I connect my bank account?
After connecting my bank, the Add Funds page says "Account linking is being processed"
Waitlist & Rewards
Where is my early access code?
When can I download Civic Wallet?
When and how will I get my waitlist rewards?
What about the US waitlist sign-ups?
Privacy & Security
How can I make my Civic Wallet more secure?
Why am I seeing a charge from Wyre, Inc. on my bank statement?
My phone has been lost or stolen
There has been an unauthorized transaction on my account