Setting up my account

• How do I set up my Civic Wallet ID?
• Why can't I create an ETH wallet right now?
• Why can’t I find the Civic Wallet app in the app store?
• Who can use Civic Wallet?
• Where can I download Civic Wallet?
• Can I use my Civic Secure Identity App ID with Civic Wallet?
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Managing my account

• How do I enable Google Drive backup of my account?
• How do I update my personal details?
• What if I cannot remember my passcode?
• How do I recover my Civic Wallet from backup?
• Why is my account in review?
• Why is my account blocked?
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Sending & Receiving Funds

• How do I receive or transfer funds to my wallet?
• What is the Scan button for?
• How can I add funds to my Civic Wallet?
• How do I send funds from my wallet?
• I found an unauthorized transaction on my account
• Can I cancel a transaction?
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Privacy & Security

• How can I make my Civic Wallet more secure?
• What is Coincover and why does Civic use it?
• How do I report a security vulnerability to Civic?
• What do you do to keep my Civic Wallet secure?
• Why don’t I get my own private key?
• What should I do if my phone gets lost or stolen?

Rewards Program

• How do I invite my friends?
• When and how will I receive my rewards?

Something else

• Why should I use Civic Wallet?