Its quick & simple! All you need is an email address and a valid, government-issued identity document to prove your identity.
When you get started, the Civic Wallet App will ask you to verify your email address and then use the app to scan your identity document and complete a liveness test
Once the photos are taken, the Civic Wallet App will take some time to check for several factors:
- That the document is authentic and valid
- A facial comparison between the image captured during the liveness test and the photo from your identity document
Once this is complete, the Civic Wallet App will confirm that you are verified.
In some cases, automatic verification may fail. When this happens more than once times, you will be sent through a manual verification process that may take up to 4 business days.
Please watch your app and email for updates.