Civic Wallet may be blocked if the Wallet owner has reported security concerns. Civic Wallet may also be blocked for violating our Terms and Conditions of Use.
Please submit a support request for further information.
Why is my account blocked?
Articles in this section
- How do I setup my Civic Wallet ID?
- Why do I need to verify my identity to create a Civic Wallet account?
- What documents can I use for verification?
- Why did I fail identity verification?
- Why is my account in review?
- Why is my account blocked?
- How do I delete my data and account?
- How do I update my personal details?
- I didn't receive my email and/or phone verification code
- Having challenges with Google Drive backups