Civic takes identity protection very seriously and while we have implemented many measures to protect yours, identity theft continues to be a prevalent issue.
Unauthorized transaction in your Civic Wallet account
Important: If you think your account has been compromised, reset your email password immediately and submit a support request to freeze your account.
Please review your transaction history and details carefully. Transaction detail is available when you tap on the transaction within history view. This screen will detail any itemized cost. Please see here for more information on fees.
If you believe your received funds in error, you may enter your account address in Etherscan.io and find the sender's address and send it back - see this article. Feel free to contact submit a support request if you need help.